Oncor damage assessment, vegetation management and power restoration personnel have been working since the winter storm’s arrival. Out-of-state utility partners are also supporting restoration efforts.
Freezing temperatures and hazardous road conditions are challenging crews, but work will continue 24 hours a day as long as weather conditions allow. Increased ice and wind impacts are expected to continue Thursday.
As of 12:20 p.m. Feb. 3, a total of 625 active power outages were reported, affecting 24,495 of the 3,835,901 customers in the Oncor service area. Approximately 507 of the 13,363 Hopkins County customers were reported to be affected by power outages in Oncor’s service area. Some locations showed an estimated restoration time of 2:30 p.m. Feb. 3, while some weren’t expected to have power restored until 5:30 a.m. Friday, Feb. 4, 2022.
To report a power outage or check the status of an outage, use one of Oncor’s customer engagement options for the latest updates:
- Text OUT to 66267 on your cell phone or tablet
- Download the MyOncor App
- Visit www.Oncor.com to Report an Outage
- Call us at 888.313.4747
Safety for employees and the public is the number one priority, according to Oncor. The company advises, if you see a downed power line stay away, keep others and pets away and call 911 immediately.
