***Update: 911 Landline service had been restored in Sulphur Springs and was fully operational around 10 p.m. Thursday, according to the Sulphur Springs police chief.
The outage was first reported by Sulphur Springs Police Department just before 4:30 p.m. Dec. 29, 2022. Officials released the following public service announcement regarding local 911 service:
* 911 LANDLINE SERVICE IS DOWN
* CELL PHONE 911 SERVICE IS STILL WORKING*
Again, We are currently experiencing a 911 outage for landline telephone service. 911 service for cell phones is still operational. We will update (on SSPD Facebook) when 911 landline service is restored. If you have an emergency, use your cell phone, or please call our office line at 903-439-3719, SSPD officials stated. The outage marked the second time this month, as landline service in the city was down Dec. 20 for several hours as well.