Southwest Airlines posted their fourth quarter profit report recently, the report stated a loss of $220 million in the final three months of last year due to the holiday meltdown that affected an estimated two million passengers, the company announced.
Southwest Airlines earlier this month announced that they canceled around 16,700 flights between Dec. 21 through Dec. 31 after severe winter weather swept through the United States. The carrier has been processing tens of thousands of refunds and complex reimbursements for travelers who booked flights on other airlines to get to their destinations to the cancelations of the flights.
Rival airlines had largely recovered around Christmas after the winter weather, but Southwest’s technology was unable to process all the flight changes and crews had to call the carrier to get rescheduled.
